HEATHER LYNN VAN AELST Contact Information 10 Wait St. #201 Boston, MA 02120 617-797-1055 hvanaels@cs.oberlin.edu Education ArsDigita University, Cambridge MA, July 2001, GPA 4.0 Post-Baccalaureate Computer Science Oberlin College, Oberlin OH, BA, May 2000, GPA 3.23 Major: English (with Honors), Minor: Computer Science Computer Experiences Class, Group, and Individual Projects: SameJava, a Java implementation of SameGame kibTella, a Java Gnutella client MetaData Based Multicast File Resolution, a proposal in response to NFS RFP 01-63 Worldgeeks.org, a database backed web site/community centered around open source use in lesser developed countries. Now live, it was and is still being developed on an Apache/Postgres/Ruby platform; code is available from http://sourceforge.net/projects/worldgeeks. Oberlin College Center for Information Technology Oberlin College, Oberlin OH (September 1998 - May 2000) Student Lab Consultant, Help Desk Consultant, Residential Computer Coordinator Provided phone and desktop support to students and staff for Macintosh and Windows systems. Promoted to Senior Help Desk Consultant (September 1999). Trained and supervised other student Help Desk staff. Wrote and implemented internal help desk policies and procedures. Assisted students in setting up their computers on the campus network, including hardware and software installations. Co-Founder, Co-President, Treasurer, Oberlin Computer Recycling Program Developed a proposal, proposed a charter, recognized by Oberlin College as a student organization, wrote a budget, received funding, and solicited and received donations. Repaired and rebuilt older computers, supplied them to students who could not otherwise afford a computer. Supplied approximately 75 students with computers. Expediter, MediaMap, Cambridge MA (July 2000 - August 2000) Answered technical support calls. Entered, assigned, and tracked trouble tickets. Edited documentation. Computer Skills Programming Languages: Java, Scheme, Ruby, SQL, C, TCL Software/Servers: Apache, Postgres, Emacs, CVS, ssh, etc. Operating Systems: Linix/Unix, MS Windows (3.1, 9x, NT), MacOS (versions 7.1 - 9.0)